Patient satisfaction with Nurse-delivery Primary Health Care Services in Free State and Gauteng Provinces, South Africa: A comparative study

: 2 credits
Expiry Date
: None
CPD Units
: 2.00 Points
: Not yet rated.

This study compared patient satisfaction with Nurse delivered PHC Services in the Free State (FS) and Gauteng Provinces (GP).

Keywords: Primary Health Care, Patient satisfaction, South Africa

Reading material:

Educational Objectives

Educational Outcomes:
Upon completion of this module practitioners should have a clear understanding of:

  1. The role of patient satisfaction surveys in service delivery.
  2. Different methods and variables used to measure patient satisfaction.
  3. Benefits that are realised I conducting patient satisfaction surveys.
  4. How findings of patient satisfaction surveys could inform policy makers.

Instruction for this Module

  • Read the supplied reading material and complete the quiz at the end
  • You need to pass the quiz and complete the course rating to generate the module certificate at the end
  • You have three attempts to pass the quiz
  • The pass grade is 70%
  • Please click on the CPD certificate link to claim your certificate and to update your CPD Manager

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