Cost of running a full-service receiving office at a centralised testing laboratory

This study evaluates the cost of running the Charlotte Maxeke Johannesburg Academic Hospital laboratory's receiving office, revealing $0.766 USD per registration. Staff costs dominate, with order entry reducing expenses by 20%.

Educational Objectives

Educational Aim:

This article highlights the cost dynamics of running a laboratory receiving office, emphasizing staff costs, resource allocation, and efficiency gains through technology like order entry systems in public healthcare.

Educational Outcomes:
Upon completion of this module practitioners should have a clear understanding of:

1. Applying top-down costing in healthcare operations.
2. Emphasizing staff costs and resource allocation
3. Highlighting efficiency gains from technological solutions.

Instructions for this Module

• Read the supplied reading material and complete the quiz that follows;
• You have three attempts to pass the quiz;
• The pass grade is 70%;
• You need to pass the quiz to claim your CPD certificate;
• Please click on the CPD certificate link below to claim your CPD certificate and to update your CPD Manager.

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