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Tailoring communication practices to support effective delivery of telehealth in general practice

Expiry Date
: 12/02/2030
CPD Units
: 3.00 Points
Rating
: Not yet rated.

This study developed evidence-based best practices for effective telehealth communication by analyzing recorded consultations, surveys, and interviews. It identified key themes like relationship building, conversational flow, and safety netting for GPs and patients.

Keywords: Telehealth, primary care, family practice, general practice, communications

Reading material:

Educational Objectives

Educational Aim:

To provide evidence-based guidance on effective communication in telehealth settings, focusing on best practices for general practitioners and patients to improve interactions and consultations.

Educational Outcomes:
Upon completion of this module practitioners should have a clear understanding of:

  1. The key communication themes
  2. The application of best practice principles
  3. The recognizing the impact of co-design

Instructions for this Module

  • Read the supplied reading material and complete the quiz that follows;
  • You have three attempts to pass the quiz;
  • The pass grade is 70%;
  • You need to pass the quiz to claim your CPD certificate;
  • Please click on the CPD certificate link below to claim your CPD certificate and to update your CPD Manager.

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