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Influences on organisational citizenship behaviour

Expiry Date
: 01/06/2026
CPD Units
: 3.00 Points
Rating
: 2/4

The study investigated the influence of compensation, training, and development on organisational citizenship behaviour amongst academic staff at a rural-based South African institution of higher learning.

Keywords: academic staff; compensation; higher education; human resource management practices; organisational citizenship behaviour; South Africa; training and development; university.

Reading material:

Educational Objectives

Educational Aim:
The aim of this article is to explain the influence of compensation and training and development on organisational citizenship.

Educational Outcomes:
Upon completion of this module practitioners should have a clear understanding of:

  1. Define and explain the dimensions of organisational citizenship  
  2. Summarise the impact of compensation and training, and development on organisational citizenship 
  3. Describe the relationship between compensation and organisational citizenship 
  4. Describe the relationship between training and development and organisational citizenship 
  5. Explain the recommendation for future research based on the limitations of this study.

Instructions for this Module

  • Read the supplied reading material and complete the quiz that follows;
  • You have three attempts to pass the quiz;
  • The pass grade is 70%;
  • You need to pass the quiz to claim your CPD certificate;
  • Please click on the CPD certificate link below to claim your CPD certificate and to update your CPD Manager.

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